FAQ

General

Are there places of interest near the apartment?

Of course! We can’t have you come to one of the most stunning cities in the world and then accommodate far from the action! Every apartment we offer is either close to main Tel Aviv attractions like shopping malls, major markets and restaurant districts, or they’re close to the city’s famous golden beaches.

What is Sea N’ Rent?

Sea N’ Rent is a vacation accommodation rental business dedicated to providing customers with amazing places to stay in an amazing city: Tel Aviv. Not only are we committed to providing gorgeous fully-equipped, fully-furnished vacation apartments, but we also provide around the clock customer service to ensure that our guests are having the time of their lives.

What services do you provide?

In addition to providing all of the excellent service you would expect from a premier vacation accommodation rental, we also provide cleaning services, towels and bed linens, and upon request - pick-up and drop-off from the airport. The only way we could make your stay any easier is if we could arrange for theaters, museums, galleries, markets, and beaches to be super close by. Oh wait…done.

Are there any extra charges?

The only extra charge is for electricity, which will be billed according to usage, and according to the local rate.

Do you provide cribs?

Of course, we’re excited to welcome visitors of all ages. We do ask that you request a crib in advance so we can have it ready for your little one. Reservations

Reservations

How do I make a reservation online?

We’ve tried to make it a simple process, so if you’re feeling overwhelmed, try to slip into vacation mode a little early and just relax. Simply fill in your check-in and check-out dates as well as the number of guests on our home page, and hit search. This will provide you with a list of available apartments and tell you everything you need to know about them.

Once you’ve selected the apartment that’s right for you and your group, all you have to do is click the ‘Make a Request’ button and our website will walk you through an easy online reservation process.

Can I make a reservation by phone?

Certainly. We’d be delighted to chat with you on the phone, just don’t get us going about our favorite Tel Aviv attractions unless you have a good few minutes to spare.

Once I’ve made the reservation – how can I pay?

Simply contact us and we’ll explain all of your options so together we can find the most convenient way for you to pay.

Is a deposit necessary?

In order to secure your reservation, we do require a deposit.

If I choose to cancel my reservation, is the deposit refundable?

Unfortunately, we generally have to say no, because if your dates hadn’t been booked, we may have been able to rent the apartment to someone else instead. However, if you cancel far in advance of your reservation, we may refund your deposit.

Arrival

When I first arrive, where can I get the keys?

You’ll get them from your friendly Sea N’ Rent representative in person. All you have to do is contact us once you land in Ben Gurion Airport and we’ll pick you up from there if you requested this in advance, and meet you at your apartment. We’ll hand over the keys, show you around the apartment, give you a city map, and provide you with any information you may want on where to go and what to do.

Who do I contact if I need anything during my stay?

We work hard to give you all the information you could want when we meet you at check-in. However, no matter what you need or when you need it, you’re welcome to use our direct phone numbers to contact us during your stay.

If I arrive at unusual hours - late at night or very early in the morning - how do I check in?

You can’t avoid us that easily. We’re still happy to greet you personally no matter what time it is. However, if you’d rather not be personally welcomed or it just doesn’t fit into your schedule, that’s fine as well, and we’re happy to prearrange alternate check-in arrangements. Just be sure to contact us before you arrive so we can get a plan in place. Additionally, some of our apartments have a doorman at all hours.

Check-out

How do I check out?

We’ll explain the check-out process to you when you arrive. That way we can come up with a check-out plan that fits into your schedule.

How will I return the keys?

That’s one of the aspects that we’ll discuss once you check-in.