Cancellation Policy

Please note that the reservation deposit for all reservations is non-refundable and non-transferable.

If you cancel a fully paid reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period.

  • More than 90 days before: Only reservation deposit will be charged.
  • 60-89 days before: Reservation deposit plus 15% of the total amount.
  • 30-59 days before: Reservation deposit plus 30% of the total amount.
  • Less than 30 days before: 100% of the total amount.
  • In the event that you change the dates or apartment, it will be understood as a new stay and it shall be subject to the cancellation conditions. It is strongly recommended that you purchase holiday cancellation insurance.
  • Any cancellation, including force majeure, will be subject to our clear and simple cancellation policy stated herein..

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